Wake Up Call :
A telephone call made by front office to a guest room to waken the guest at a time requested by them.
Walk In Guest :
A guest who arrives at a hotel without an advance reservation.
Walked Guest :
When a guest room is not available for a confirmed guest (i.e. the hotel is overbooked), then the hotel helps the guest find alternative accommodation elsewhere. This is known as 'walking the guest' to another hotel.
Each hotel has its own walk compensation policy that the manager will follow during this process. This usually includes paying for transportation to the hotel and covering any difference in the room rate at the hotel the guest was 'walked' to.
Walk-In Refrigerator/Freezer :
A large fridge or freezer used in high-volume kitchens for storage of perishable items.
Waterpark Hotel :
A hotel that offers a large recreational water elements such large pools, slides, multiple pools, or other water related amenities.
Wine Steward :
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